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General Rules and Regulations

4.1. – Registration.

4.1.1 – The use of IVAO™ and IVAN services is reserved for registered users.

4.1.2 – Anyone wishing to join IVAO™ may register at www.ivao.aero to become a “normal member.” A normal member will receive a user ID and password to connect to the network.

4.1.3 – Each individual person is only allowed to have one registered account.

4.1.4 – Membership registration must contain the member’s real first and last name. A false user name will result in the account being removed.

4.1.5 – To remain as an active member of IVAO, members must logon as a pilot or ATC at least once every three (3) months. Observer connections do not count towards this requirement. Accounts with no activity will be removed after nine (9) months from the date of registration. If a member’s account becomes inactive or has been removed, the member may contact the members department and request re-activation.

4.1.6 – Upon initial registration, members will be asked to chose a division that they wish to join. A member may request a division transfer at any time, however, all transfers are subject to approval by the Divisional HQ of the member’s current division, the Divisional HQ of the member’s requested division, and the Membership Department.

4.1.7 – Upon registration, you must provide a valid, working e-mail address to be used for communications about the IVAO™ network. It is the member’s responsibility to make sure that the address on file is valid at all times.

4.1.8 – The minimum age for IVAO members is 13 years. Members have to confirm -upon registration- that they are 13 years or older when joining IVAO™.

4.2. – Approved software.

4.2.1 – Only approved software is permitted for connecting to the network and for voice communications.

4.2.2 – Approved software can be downloaded from http://www.ivao.aero/network/so/

4.2.3 – Online traffic can be monitored using approved software.

4.2.4 – For voice communications between pilots and ATCs, approved software is used.

4.3. – Connecting.

4.3.1 – When connecting to the network as pilot, ATC, or observer, members must use their real first and last name which must be the same as name used in the registration process. Nicknames or fake names are not allowed. Staff members may connect using their approved staff callsign, when performing their staff function.

4.3.2 – Members must connect to the network using their own login and password regardless of location (e.g. a friend’s house, aero-club, etc).

4.3.3 Members must not have more than ONE connection to the network at any given time. Exceptions are stated in the next point.

4.3.4 – Staff members are allowed to have temporarily two simultaneous connections to the network provided it is to perform a valid staff task. The reasons for the multiple connections must be clearly stated in the flight plan remarks section or ATIS. Valid staff tasks include software development or training/exam sessions. Supervisors may also have a double connection in order to temporarily perform a supervisor function provided no other supervisors are available to assist.

4.4. – On-line.

4.4.1a – Divisions located in a country without an approved ICAO language must use English.

4.4.1b – Divisions with an approved ICAO language must use English as the primary language. The official ICAO language may also be used as a secondary language provided both the ATC and pilot speak the language, however, the ATC must still be able to control in English.

4.4.1c – ICAO languages are English, Spanish, French, Arabic, Russian, and Chinese.

4.4.2 – Communication between Pilots and ATC may be in text, voice or both.

4.4.3 – Vulgarities and abusive language will not be tolerated in any form of communications (public, private, voice, mail, etc).

4.4.4 – Usage of the network, e.g. text messages, is limited to information and material concerning IVAO. Usage of the network to communicate information and material other thanIVAO™ information, e.g. VA publicity, is prohibited and is subject to a suspension of membership privileges.

4.4.5 – On the IVAO™ network Hi-jacking, war simulation and all other forms of aggression are not allowed.

4.4.6 – Members are expected to behave in a friendly and respectful manner. Please be patient with new pilots and controllers.

4.4.7 – You are expected to be at your computer while online as a pilot or controller. Short breaks lasting no longer than 20 minutes are permitted. ATC shall provide service at all times. Under exceptional circumstances, an absence of maximum 5 minutes can be allowed if traffic permits.

4.4.8 – Users not responding to communications with ATC or to Supervisor’s calls 20 minutes after the first attempt of communication will be disconnected from the network. This period of time could be reduced depending on the particular circumstances of the situation. In addition, a suspension of membership privileges could be issued and/or the flight/ATC hours of the day up until the suspension moment can be deleted.

4.4.10 – Within your ability, try to maintain an “as real as possible” attitude. New members are encouraged to add “newbie” to the remarks section of their flight plan or in the ATIS section as appropriate.

4.4.11 – Within your capabilities, try to execute the simulation “as real as possible”.

4.4.12 – Users must follow the instructions of supervisors and administrators to ensure everyone can enjoy the simulation.

4.5 – Suspensions.

4.5.1 – During the period of an account suspension, the user will be unable to connect to the network.

4.5.2 – Suspensions are issued by Supervisors or Administrators, but are subject to review by Executive.

4.5.3 – Click here if you want to check the suspensions’ table. Suspension durations for infractions which are not predetermined from the Suspension Table are reviewed by Executive.

4.5.4 – In addition, Executive can issue a ban from the forum should circumstances warrant.

4.5.5 – Only the IVAO forums are official forums

4.6 Ratings for Controllers and Pilots

4.6.1 – Ratings for pilots and controller shall be classified as “Basic Ratings”, “Advanced Ratings”, and “High-Level Ratings”, by the Training Department.

4.6.2 – Practical examination requirements for controllers and pilots to achieve “Advanced Ratings” shall be described as “Unit Requirements” and “Pilot Requirements” within theTraining Department website.

4.6.2.1 – For training and exams the member must be member of an active Division. ATC or pilot training and exams are not possible in non active divisions.

4.6.3 – Ratings for Senior ATC Instructor (SAI) and Senior Flight Instructor (SFI) require the member to fulfill additional instructional responsibilities as defined by the Training Department.  The Training Department reserves the right to downgrade a member if the additional requirements are not met.  The ratings of Chief ATC Instructor (CAI) and Chief Pilot Instructor (CPI) are ratings reserved for past and present Training Directors and/or Training Assistant Directors.  These ratings are designated by the Executive and as such, members can not apply for these ratings.